Useful Websites For Young People

Need Urgent Support?

If you feel as though you’re in crisis with your mental health, there are a number of things you can do to get the urgent help you need:

Dial 999

Call 999 or attend your nearest A&E department if you have harmed yourself or another person, are worried about keeping yourself or other people safe, have acted on any suicidal thoughts or feel out of control.

Text ‘SAC’ to 85258

Text South Ayrshire Council’s SHOUT Service by texting ‘SAC’ to 85258. This is a text messaging service available 24 hours a day, 7 days a week and is UK wide. Texts are anonymous and and will not appear on any bill.

I need someone to talk to

We’ve collated a collection of useful websites covering a wide base of mental health support including support with anxiety, depression, LGBTQ+ support, homelessness and much more.

South Ayrshire Council SHOUT Service

Text ‘SAC’ to 85258 (This is a text messaging service – 24 hours a day, 7 days a week, UK wide.) Texts are anonymous and will not appear on any bill or phone records.


Call 07983 967 708 to speak to SANEline. They are available 24 hours a day, 7 days a week. Leave a message and someone will get back to you. You can also email them at or visit their website to access their online support forum.


Call 116 123. Available 24 hours a day, 7 days a week. Alternatively, you can email

The Mix

The Mix is a UK based charity that provides free, confidential support for young people under 25 via online, social and mobile.

Call 0808 808 4994.

Switchboard (support for LGBTQ+)

Call 0300 330 0630, between 10am and 10pm or email

Beat Youthline

Eating disorder support for people under the age of 18. Call 0808 801 0711. Open 12pm – 8pm on weekdays and 4pm – 8pm at weekends & bank holidays. You can also email:

NHS 24 Mental Health Hub on 111

NHS 24 is a 24 hour, 7 days a week health service for Scotland for a non-emergency – Call 111.

Breathing Space

A confidential out of office hours telephone line for people over 16 experiencing low mood, anxiety or depression. Call 0800 83 85 87 or visit their website.

SAMH Information Service

Whether you’re seeking support, are looking for more information for you or someone you love, or if you just want to have a chat about mental health, we’re here to help. Available 9am to 6pm, Monday to Friday. Call 0344 800 0550, Email or visit

NSPCC Helpline

Provides 24/7 help and support from trained helpline counsellors to thousands of patients, professionals and families. Available 24/7.

Call 0808 800 5000. Email or visit


A free, private and confidential service for anyone under 19 in the UK. Available 24/7.

Call 0800 1111 or visit their website at

Clear Your Head

When things feel a bit much, we have some simple ideas you could try to help you cope better with any changes in your world.

Visit their website

Living Life To The Full

Free online courses covering low mood and stress and all of the common linked problems this causes. Visit their website at

Anna Freud Centre

The ‘On My Mind’ directory signposts young people to services by need or by their local area. Visit their website at –

Living Life

This service, based in Scotland, offers appointment based support to those aged 16+ based around the principles of CBT to those experiencing anxiety, low mood, stress etc.

For more information:  or call 0800 328 9655.

South Ayrshire Lifeline

‘South Ayrshire Lifeline is your local directory. Just enter the activity you’re interested in, or simply add your town or postcode to discover all the great things going on in your area. There’s everything from health & fitness to support groups, children’s groups, community drop-ins and men’s wellbeing. Just click on the activity bar on the website to find out more.’ or call 0800 432 0510

Supporting people with dental anxiety

Dental resources for children and young people who are scared of the dentist. We aim to help children, young people, parents and dental teams by offering advice and tips to make visiting the dentist a better experience. Visit their website for more information – 

Ayrshire Cancer Support Children and Young People Service

We offer a range of therapeutic support, including one-to-one counselling and more creative approaches to support children and young people aged from 5 – 25 years who are affected by their own cancer diagnosis or that of a significant person in their life.  We are also developing group work to meet the needs of the children and young people requesting support.

Support can be accessed by calling 01563 538008 or emailing

You can also sign up here.

We Are With You

For those ages 16+ who are worried about their drinking or drug use, or someone else’s. Get in touch with our free, local, confidential service and talk to one of our trained staff or if you prefer, we have an online chat service:

Start a chat – Everything you tell our online team is confidential. We’re here to listen, you can tell us as little or as much as you want. We’ll work with you on your own goals, whether that’s cutting down your drug or alcohol use, stopping completely or just getting a bit of advice.

Call us on 01292 430529 or visit us

South Ayrshire Youth Groups

Within South Ayrshire there are a range of opportunities for young people to have a say and an influence on services that support them, including Mental Health and Wellbeing. Our aim is to deliver the type of services young people need right now. It is important that children and young people know how much power and influence they can have and that they know where their voice is going and the outcome. To do this well, we need to work in partnership, link groups together, have meaningful communication, respectively listen and review how we communicate with young people. Click here to see a list of examples of current youth voice groups and how they support young people to be at the centre of decision making.

South Ayrshire Youth Forum (SAYF)

A group of young people that believe every young person should have a voice in the issues which affect them. Click here for more information.

SAYF Say It Out Loud

A project created by local young people to consult, develop resources, plan events and share information on mental health and wellbeing.

Click here for more information

Click here to email

Suicide Bereavement Support Service – Penumbra

The service is for anyone impacted by the loss of someone to suicide. This includes families and friends as well as children and young people. People bereaved since August 2020 can access the service.

Visit Website