Useful Websites for Adults

Need Urgent Support

If you feel as though you’re in crisis with your mental health, there are a number of things you can do to get the urgent help you need.

Dial 999

Call 999 or attend your nearest A&E if you have harmed yourself or another person, are worried about keeping yourself or other people safe, have acted on any suicidal thoughts or feel out of control.

Contact Ailsa Hospital, Ayr

Call 01292 559777 if you are an adult and need to speak to a trained mental health professional urgently or you’re experiencing suicidal thoughts but have not acted on them.

(Monday – Friday from 9am to 5pm with an extended duty service available provided until 6:45pm. Out of hours access to mental health services is available through NHS 24 on 111 in the first instance).

Text ‘SAC’ to 85258

Text South Ayrshire Council’s SHOUT Service by texting ‘SAC’ to 85258. This is a text messaging service available 24 hours a day, 7 days a week and is UK wide. Texts are anonymous and will not appear on any bill.

See Your GP

Make an urgent appointment with your GP if your mental health is getting worse and you would like to discuss immediate next steps.

I need someone to talk to

We have collated a collection of useful websites covering a wide base of mental health support including support with anxiety, depression, LGBTQ+, gender identity, homelessness and much more.

South Ayrshire Council SHOUT Service

Text ‘SAC’ to 85258 (This is a text messaging service – 24 hours a day, 7 days a week, UK wide.) Texts are anonymous and will not appear on any bill or phone records.


Call 07983 967 708 to speak to SANEline. They are available 24 hours a day, 7 days a week. Leave a message and someone will get back to you. You can also email them at or visit their website to access their online support forum.


Call 116 123. Available 24 hours a day, 7 days a week. Alternatively, you can email

The Mix

The Mix is a UK based charity that provides free, confidential support for young people under 25 via online, social and mobile.

Call 0808 808 4994.

Switchboard (support for LGBTQ+)

Call 0300 330 0630, between 10am and 10pm or email

NHS 24 Mental Health Hub on 111

NHS 24 is a 24 hour, 7 days a week health service for Scotland for a non-emergency – Call 111.

Breathing Space

A confidential out of office hours telephone line for people over 16 experiencing low mood, anxiety or depression. Call 0800 83 85 87 or visit their website.

Living Life

This service, based in Scotland, offers appointment based support to those aged 16+ based around the principles of CBT to those experiencing anxiety, low mood, stress etc.

For more information:  or call 0800 328 9655.

South Ayrshire Lifeline

‘South Ayrshire Lifeline is your local directory. Just enter the activity you’re interested in, or simply add your town or postcode to discover all the great things going on in your area. There’s everything from health & fitness to support groups, children’s groups, community drop-ins and men’s wellbeing. Just click on the activity bar on the website to find out more.’ or call 0800 432 0510

We Are With You

For those ages 16+ who are worried about their drinking or drug use, or someone else’s. Get in touch with our free, local, confidential service and talk to one of our trained staff or if you prefer, we have an online chat service:

Start a chat – Everything you tell our online team is confidential. We’re here to listen, you can tell us as little or as much as you want. We’ll work with you on your own goals, whether that’s cutting down your drug or alcohol use, stopping completely or just getting a bit of advice.

Call us on 01292 430529 or visit us

Alcoholics Anonymous

Call 0800 9177 650. Available via phone or Skype. Alternatively, you can email

The Silver Line

This is a helpline designed for older people. Call 0800 470 80 90. Available 24/7.

CALM (Campaign Against Living Miserably)

Call 0800 585858 between 5pm and midnight.

Beat (support with eating disorders)

Call 0808 801 0677. Available from 9am until midnight weekdays and 4pm until midnight weekends & bank holidays. You can also email

Health & Social Care

Accessing Support – 


Clic is a free online community offering support around mental health.

Suicide Bereavement Support Service – Penumbra

The service is for anyone impacted by the loss of someone to suicide. This includes families and friends as well as children and young people. People bereaved since August 2020 can access the service.

Visit Website